Terms and conditions

FERCO SIGNS LLC – Terms of Service & Privacy PolicyLast Updated: November 2025
Company: FERCO SIGNS LLC
Business Address: 325 N Saint Paul St. Suite 3100, Dallas, TX 75201
Contact Email: service@fercosigns.com
Jurisdiction: State of Texas, United States
Minimum Age: 18+
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‍1. TERMS OF SERVICE1.1. Acceptance of Terms
‍By creating an account, submitting a quote request, uploading project files, or using any service provided through the FERCO SIGNS LLC portal, you agree to these Terms of Service and our Privacy Policy. If you do not agree, you must not use our platform.

‍1.2. Account Registration

‍To access our services, users must register and provide accurate and complete information, including:Full NameCompany NamePositionEmailPhone NumberCompany AddressTax ID / EIN / Resale Certificate (if applicable)Preferred Contact MethodProject TypeCustom NotesPasswordFERCO SIGNS LLC will create and assign your user account after verifying your information.
Users must be 18 years or older to register.

‍1.3. User Responsibilities

‍Users agree to:Maintain confidentiality of login credentialsProvide accurate informationUse the platform for legitimate business purposesNot upload harmful or malicious files

‍1.4. File Uploads

‍The platform allows uploads of project files including drawings, PDFs, CAD files, images, and other technical documents.
Maximum upload size: 500 GB per file.All uploaded material must comply with U.S. law and respect intellectual property rights.

‍1.5. Quotes, Orders & Production

‍The platform enables users to request quotes, approve jobs, and upload drawings for the production of:Luminous signsChannel letters3D lettersLightboxes and unipolesMetal lettersAcrylic and LED signsPush-through signsOther custom signage (subject to review)Final pricing and timelines are reviewed and approved per project.

‍1.6. Confidentiality of User Projects

‍FERCO SIGNS LLC agrees to treat all client-submitted materials—including drawings, plans, specifications, brand assets, and technical information—as strictly confidential.No project information will be shared with third parties except fabrication vendors bound by confidentiality obligations.

‍1.7. Confidentiality of FERCO SIGNS LLC Materials

‍All drawings, documents, production details, pricing, and technical information provided by FERCO SIGNS LLC are also confidential.Users may not share, publish, or forward these materials without written authorization.

‍1.8. Suspension or Termination

‍Accounts may be suspended or terminated if users:Provide false or fraudulent informationMisuse the platformViolate confidentiality agreementsUpload malicious or harmful files

‍1.9. Limitation of Liability

‍FERCO SIGNS LLC is not responsible for damages resulting from:Misuse of the platformIncorrect or incomplete user informationData loss caused by the userMaximum liability is limited to the value paid for the specific service.

‍2. PRIVACY POLICY2.1.

Information We CollectWe collect the following data during account creation or project submission:Full NameCompany NameEmailPhoneCompany AddressPositionTax ID / EIN / Resale CertificatePreferred Contact MethodProject TypeProject NotesUploaded Files (up to 500 GB each)Password (encrypted)

‍2.2. How We Use Your Information

‍Your data is used to:Create and manage your accountProvide quotes and production servicesCommunicate about orders and updatesImprove the platform’s functionalityMaintain security and complianceWe do not sell or rent any personal information.

‍2.3. Data Retention

‍Data is retained for 5 years after your last account activity or completed business transaction.You may request early deletion at any time.

‍2.4. Cookies and Tracking Technologies

‍The portal uses:Essential cookies (security, login, session functionality)Analytics cookies (performance measurement, site usage)Marketing cookies (ads, remarketing, retargeting)By using the platform, users consent to all cookie categories.

‍2.5. Data Security

‍We implement industry-standard security practices, including:Encrypted passwordsSecure transfer of dataRestricted access to sensitive informationNo system is 100% secure, and users assume reasonable risk.

‍2.6. Sharing of Information

‍We only share information with:Fabrication and production partnersLogistics and shipping companiesPayment processorsGovernment or regulatory entities when legally requiredAll partners must comply with confidentiality standards.

‍2.7. User Rights

‍Users may request:Access to their personal dataCorrections of inaccurate dataDeletion of stored dataExport of their informationRestrictions on data useRequests must be sent to: service@fercosigns.com3.

CONFIDENTIALITY NOTICE

‍All project information, drawings, brand content, specifications, quotes, and uploaded files are confidential to both parties. Neither FERCO SIGNS LLC nor the user may share this information with third parties without written authorization.

‍4. GOVERNING LAW

‍These Terms of Service and Privacy Policy are governed by the laws of the State of Texas, United States.

‍5. CONTACT INFORMATION

Email: service@fercosigns.com
Company: FERCO SIGNS LLC
Address: 325 N Saint Paul St. Suite 3100, Dallas, TX 75201